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Naperville, Illinois
Reservations:
2139 City Gate Lane, Naperville, Illinois 60563

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Read what guests have to say about their experience at the four-diamond Hotel Arista in Naperville, Illinois. Our award-winning hotel is the first LEED certified hotel in Illinois, offering luxury accommodations, modern meeting space, gourmet dining and world-class services. Browse our current reviews, or share your own experience.
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  Guest   •   December 16, 2018

Stayed for Holiday Party

We were there for a Christmas party at Top Golf, which is across the street. The lobby was decorated beautifully for the holidays. It says there's a shuttle; however, there wasn't a book in the room as to who to call to arrange the shuttle and when my husband told them about our plans upon checking in, they didn't offer any information on it. The room was nice. The shower and toilet are right next to each other and are enclosed in frosted glass. There was a nice, large soaking tub, but we didn't utilize it. They're was a TV in our mirror in the bathroom, but it didn't work. The placement of it wasn't ideal. It's right in the middle of the mirror towards the bottom so you have to work around it, which wasn't ideal (especially since it didn't work). They do have a lighted magnifying mirror which was a nice touch. We did have a gross glass on the counter that was filthy. Not sure how that was overlooked. There was only one cup for coffee too. These aren't huge deal breakers or anything, but if you label yourself as a luxury hotel, I will notice details like these. It wouldn't deter me from staying there again though
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  Guest   •   December 11, 2018

Pre-Honeymoon

We stayed here right after our wedding before our flight out to our honeymoon. Very lovely hotel and great service. We didn't really leave the room so we really don't know what else the hotel had to offer..LO
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  Guest   •   December 10, 2018

This Place is Great

I've stayed at the Arista a few times now when I come into town for company events (I'm a remote employee), and I truly enjoy the experience. The employees are great at their job, and they do an excellent job of being there when you need them, without seeming patronizing or overbearing. The rooms look elegant and classy, and the beds are as comfortable as any other hotel bed I've slept on, and I experienced no issues during my 5 day stay because of it. I'm not a fan of the pillows, but that's on me, as I forget each time to request a different type of pillow (they specifically ask if you'd like a different type of pillow in an email before your stay). I haven't tried all the campus restaurants, but I can say that the Zorba lounge and Che Figata are both excellent, just as you'd expect from a hotel like the Arista. Due to how great I find everything, I was a bit surprised to find the room price to be as reasonable as it is (my company normally pays for the room)
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  Guest   •   December 09, 2018

The nicest Hotel I ...

The nicest Hotel I have ever been in
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  Guest   •   December 09, 2018

Just a passerby!!

I went to eat at Cracker Barrel and I had two virtual gift cards. Unfortunately, they don't accept them when on the phone, they just be printed out. I had to find somewhere quick to help me out. The local Kinkos was closed so that wasn't an option. I called a few local hotels and none would help but thankfully, I called Colleen Husted (the front office manager) from Hotel Arista and she offered to just print them for me. She helped me out in a jam and I'm so thankful. I asked if I could leave a comment somewhere and she said TripAdvisor was the next best thing. Although I wasn't a guest, just having this interaction with her would definitely make me consider staying the next time I'm in the Naperville area. Thank you so much Colleen!!
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