Over the years, we’ve stayed at a number of five-star hotels and, to our surprise, we believe the Hotel Arista is the most hospitable and comfortable of them all. (Our last stay was in the Mark Hopkins in SF.) Every member of the staff went “above and beyond” to make our stay comfortable. Kudos to the front desk staff, the bar staff, the restaurant staff, housekeeping and Michael, the Bell Captain.
The room designs are “smart” and the amentities are first-class. We strongly recommend this fine hotel.
(I believe “everybody imitates the Boss” and we met the owner in the lobby one night. I can easily see that her enthusiasm and care for her guests would be the benchmark for her staff.)
I absolutely loved this hotel! All staff members provided exceptional service. The room was clean and beautiful, and I also ordered amenities for a special birthday. Everything was delivered on time and the flower arrangement was absolutely beautiful! The staff definitely exceeded my expectations and made our stay an event to remember! Thank you!
This is one of the nicest hotels we have ever stayed in! Extremely clean and comfortable. Great views out the window too. Michael greeted us right at our car and was very polite and accommodating. Front desk has the nicest people you will ever meet at a hotel! We were so impressed with this place and highly recommend.
My daughter's quince was beautiful, and everyone attending had a great time. Our ballroom was beautifully set, and the wait staff was incredible to work with. They were professional and offered great customer service. Katie Jones is a pleasure, and handled every detail with the upmost professionalism. She stepped in and handled any item not aligned in our program, and kept us on schedule. The rooms were absolutely elegant. It was an incredible evening, and one we will talk about always. Thanks for your attention to detail Tim, and always being available to us.
The hotel was incredible. Parking is conveniently in the adjoining garage- free. The front desk was friendly, accommodating, and welcoming. The hotel itself was modern and beautiful. The king room was clean, the views were neat, the bathroom was impeccable! Even the little shampoo and soaps smelled amazing. We tried the Taps bar that is also accessible through the hotel and it was fun- great service. My fiancé and I had a wonderful stay. The bed was comfortable and we loved being able to control the room temperature- extra chilly for cuddling haha. The tv was super quality and the entire experience was worth the affordable rate! We plan to go back next year! Thank you to the staff for a great experience!
I was on a quick business trip to the area and had never been there before. I flew into DuPage airport and all the hotels in the immediate area were booked. Chris, at the airport recommended Hotel Arista. I was skeptical because I had never heard of the hotel before. I looked it up on trip advisor and of course it got great reviews so I booked the room. Wow! What a beautiful hotel! Kailyn at the front desk was great! The rooms were nice, quiet and very clean! The hotel has 3 restaurants connected to it and one of those restaurants is a coffee shop with excellent coffee. The food at Che figata was very fresh and very good. The breakfast in particular was very good with a bunch of options. There are several other amenities available too, such as a spa and a fitness center. The fitness center was one of the nicest, biggest and well equipped fitness centers that I have ever seen in a hotel! It was impressive! Keep up the great work Hotel Arista! When I am back in town, I hope you have a room available! Thanks, Ryan
This is my second stay with Hotel Arista. The hotel itself is an incredible property - first class all the way - but the real value and charm of this property is the amazing staff-who truly goes above and beyond to ensure guest satisfaction. They got word it was my daughter’s birthday and sent up a tray of milk and cookies with this card signed by the staff. This was a great touch and my daughter loved it!
This hotel continues to impress me every single stay. Honestly, before you default to a nearby Marriott just to rack up points, I’d strongly recommend skipping the points and booking here instead.
It is a five-star experience wrapped in a four-star pricing label. The level of hospitality is on another level—everyone is consistently warm, welcoming, and genuinely pleasant. Every time I walk through the doors, it feels more like arriving at a luxury resort in Greece or France than a typical business stay.
I’m here every other month for work, and it’s one of the few hotels I actually look forward to returning to. Can’t wait for my next stay.
First Time Experience was 5 Star's
The staff was incredible and very attentive. Checking was a breeze.
Phenomenal! Deserves 10 stars. An all-around luxury experience!! It’s clean, comfortable, and the customer service is top notch! Our room was spacious, interestingly decorated, and felt high end. The room service was delicious and the coffee shop is incredible. I wish I had more time to enjoy the soaking tub or a spa visit! Definitely next time, because if I ever need a hotel in the suburbs, I’ll be back!
Windy City Links in Friendship Retreat 2026
The hotel exceeded my expectations & our group of 40+ was well taken care of!
Thank YouInsider tip: The City Grille Restaurant on the complex was also a hit good food & live music each night!
Our Favorite Romantic Getaway
Husband and I love the Arista and it is our go-too hotel for a nearby weekend away (we live in the city). The rooms are beautiful, comfortable, and quiet. The staff are always lovely and accommodatjng. The restaurants all serve delicious food and the spa is phenomenal - it has hands-down the best couples massage experience of any spa we've tried. Highly recommend.
Clean and Modern Hotel
Such a nice hotel, our suite was so pretty and clean. The staff made my anniversary extra special! Couldn’t recommend this place more!
The experience was unforgettable, a fantastic staff, fantastic amenities, and just overall the best hospitality I’ve had in the history of my stays in the Midwest absolutely would recommend it to anyone and I cannot wait to stay there again.
Staff treated us like rock stars
Was looking for a place to stay while in town for rotator cuff surgery. Hotel Arista checked every box to give me a comfortable first two recovery days before the 200 mile drive back home for us. Everything was perfect and the most relaxing stay above and beyond what we were hoping for. Rachel was amazing from check in to check out.
Perfect Wedding Weekend Hotel for daughter's wedding
Hotel Arista provides boutique service, delicious food, and clean, fresh hotel rooms. Katie, the event planner, is fabulous to work with. Our guests repeatedly remarked that the staff provided a high level of service. The coffee shop, restaurant and bar all serve delicious, slightly gourmet but not too fussy foods. From the fresh shrimp cocktail and wagyu beef sliders in the bar to the wedding reception salmon and steak, the Arista did not disappoint.
Insider tip: The attached parking garage is so convenient.
Great hotel - would highly recommend!
We attended this hotel in Naperville, IL, for a family wedding. The hotel was beautiful, the rooms were clean with a lot of amenities and the staff was professional, friendly and extremely helpful.
Great experience, great service great options
I do a lot of business travel and stay at a variety of hotels from 5 star luxury locations to bare bones convenience hotels. Hotel Arista, was the perfect blend of affordability, accommodations, 24 hour service, ease of parking and access to a great on-site restaurant, bar and coffee shop. No complaints and will go out of my way to stay here when in town.
Effortless relaxation
Fantastic comfy bed, quiet environment, loved the deep soaking tub. Quick and friendly check-in for a late night arrival. Parking garage setup a little odd, but did not mind the short walk for included covered parking onsite. Thanks!
Fantastic stay!
Had a great stay at Hotel Arista in Naperville. The property is beautiful and well-maintained, and the front desk staff stood out—very professional, friendly, and helpful throughout my visit. Would definitely stay here again!
Hotel Arista was exactly what I needed. From the moment I arrived, everything felt calm, clean, and well cared for. My room was quiet and peaceful, which made it easy to truly rest and recharge. The front desk team stood out as each person I interacted with was kind, respectful, and very helpful. I’m so grateful for such a positive experience. The value for the room was excellent.
Insider tip: Room service food was excellent. I ordered breakfast and dinner.